Privacy Policy

At Canyon Lake Veterinary Hospital, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website or use our services.

We may collect the following information:

• Personal Information: Name, phone number, email address, address, and pet details when you book an appointment or fill out a form.

• Payment Information: When you pay for services online or at our clinic.

• Communication Data: Emails, messages, and any communication you send to us.

• Usage Data: Information about how you interact with our website, including IP address, browser type, and pages viewed.

We use the information we collect to:
✔️ Schedule appointments and provide veterinary care.
✔️ Send appointment reminders and health updates.
✔️ Process payments and issue receipts.
✔️ Improve our website and services.
✔️ Respond to your questions and customer service requests.
✔️ Send you promotions, special offers, and pet care tips (if you’ve opted in).

We take appropriate security measures to protect your personal information, including:
✔️ Secure servers and encrypted storage.
✔️ Limiting access to personal information to authorized staff.
✔️ Regular monitoring of our systems for security risks.

We do not sell or rent your personal information to third parties. We may share your information with:

• Service providers who assist with business operations (e.g., payment processors).

• Legal authorities when required by law or to protect our rights and services.

You have the right to:
✔️ Access and request a copy of the personal information we hold.
✔️ Correct or update inaccurate information.
✔️ Request that we delete your information (subject to legal requirements).
✔️ Opt out of marketing communications at any time.

We use cookies to improve your browsing experience and analyze website traffic. You can adjust your browser settings to disable cookies if you prefer.

We may update this Privacy Policy from time to time. The updated version will be posted on our website with the effective date.

If you have any questions about this Privacy Policy or how your information is handled, please contact us:
 

📍 Canyon Lake Veterinary Hospital

📞 (951) 244-3401

📧 clvhstaff1@gmail.com